“DriveAngel” application govern relations between the

company ZUBAK GROUP Ltd. on the one hand, and the

users of the DriveAngel application (hereinafter the

Application) on the other hand.

2.2. “ORYX” and/or “ORYX Assistance” is the

commercial name and brand of technical roadside

service or assistance provided by ZUBAK GROUP;

2.3. “User” is a natural or legal person who, using the

ORYX Assistance product, installing the Application and

accepting these General Terms and Conditions, gets the

right to use the DriveAngel application;

2.4. “Application” is the application “DriveAngel”, i.e.

from the Application and contacts with the user or other

persons in accordance with these General Terms and

Conditions

2.7. “General Terms and Conditions” means these

General terms and any subsequent amendments

thereto;

2.8. “Territory” means the territory of the Republic of

(depending on territory where the application was

installed).

General Terms and Conditions, do not use the

Application.

apply to all the relations between the company ZUBAK

GROUP Ltd. and the User, which are not regulated by

these General Terms and Conditions.

USE OF APPLICATION

while driving, and in the event of a traffic accident, it

communicates with the ORYX call center or the User’s

private contacts providing information on the

circumstances of the traffic accident. Some of the

information that the Application sends to the

designated recipients includes the GPS location, the

speed before the accident, and the user's information.

With the communication taking place between

computer systems without human intervention, the

information comes to the right place as soon as

possible reducing the human error factor in reporting

the details of the situation.

algorithms.

user of the Application by installing the Application on

their smartphone and activating it with the activation

code received from ORYX, thereby accepting these

General Terms and Conditions. For the Application to

activate and be put into operation, the user can open

their account where they will store their vehicle (or

vehicles) data and their relevant information, which are

the user to confirm the right to use the service;

the Application is installed - a telephone

number is required to be able to make contact

with the user in the event of an accident;

8.2. OPTIONAL DATA (upon request of the User)

person to be identified at the location if an

accident occurs;

information is required if the user uses more

than one phone number and is unavailable on

a primary contact number;

number - information is required in order to

promptly and accurately identify the vehicle

where the user was at the time of the

accident;

Services, the Application supports the

functionality of contacting the contact person,

if that person is specified;

disorders, regular medications (if taken by the

user), etc. - special remarks and information

on possible allergies, chronic disorders and

therapies are needed to inform emergency

service staff in case of an accident to carry out

the rescue more effectively.

obliged to maintain and update the truthful, accurate,

in accordance with paragraphs 8 and 9, the User of the

Application gives consent to ORYX for further processing

of the data for the purpose of fulfilling the function and

further development of the Application and for the

purpose of fulfilling ORYX Assistance service.

TECHNICAL PREREQUISITES FOR MOBILE DEVICES

and analyzes the data collected by the Application to

read the status of the user's current driving. If the

algorithm that drives the server application concludes

that the parameters that indicate a traffic accident have

been acquired, the Application immediately activates

an automatic call to the ORYX call center that contains

key relevant information (speed, vehicle position,

orientation, volume, etc.) which enables the call center

agents to assess the degree of authenticity of the alarm.

20 km/h, the data “pulse” is set up and data is sent at

defined time intervals, and the User can receive a visual

and sound warning and the message: “The DriveAngel

is with you and wishes you a pleasant journey”.

Application’s initial settings are tailored to automatically

detect User’s driving and start monitoring it. This

settings:

The automatic monitoring uses a GPS system that

detects any movement of the vehicle.

Manual tracking works so that the User themselves

not start the monitoring and the Application does not

detect a possible traffic accident and does not inform

the ORYX contact center, ORYX is not responsible for the

consequences of such a situation.

empty battery or for some other reason, when the

smartphone is turned on again, the application will

automatically launch itself.

of such a situation. If the User turns off the Application

in this way, the Application must be manually activated

for subsequent detection and monitoring.

monitoring. End of driving is detected if the vehicle is at

a standstill for 5 minutes after the last recorded motion

of more than 20 km/h, and the User can receive a visual

and sound warning and the message: “DriveAngel

ended with driving monitoring. Thank you for a pleasant

accident. Within a dozen seconds, the agent can check

the consistency of the data and make a call to the User

to verify that it is a real accident that requires prompt

intervention. The following data packet after the

accident arrives when the call is being made. If the

following packet does not arrive at the call center, the

high probability of a traffic accident is verified.

a sound warning and the following messages will

Help” button.

alarms the unique EU emergency number 112 and

forwards the following data:

year);

in paragraph 8.2. of these terms and conditions, if

the user has listed them in the Application profile

(age, blood type, chronic diseases like high blood

pressure, diabetes etc.), regular therapy, and

as in the previous scenario referred to in paragraph 24.

However, if the User states that the accident does not

require intervention, the call center agent may cancel

the intervention (if it has already started). If the User

confirms that this is a false/accidental alarm, the agent

stops the call, and the data packets that preceded the

alarm remain memorized for the purpose of subsequent

analysis.

DATA USE AND PRIVACY GUARANTEE RULES

in the application, gives the consent for processing

them for the purpose of more successful medical

assistance in the event of a traffic accident. The User is

fully and exclusively responsible for the accuracy of

personal/medical data. ORYX warrants that User’s

FULL UNSERVICEABILITY OF APPLICATION

features in the car increases the overall personal safety

factor in traffic and is as such defined. Smartphone

application is a security “add-on” for faster roadside

assistance organization rather than a “solution” to

protect against traffic accidents. In this respect and

considering the other limitations of the Application

Application/system has inherent limitations, i.e. it is not

possible to guarantee that the system will always

function with hundred percent (100%) reliability and in

every situation.

security system, the Application also has the following

specific limitations that arise from its technical concept

The application uses a GPS system for reading an

accident location. If, for any reason, the User’s

smartphone cannot receive the GPS signal, the

application will take the last read GPS location as the

reference point for the intervention. For example, if a

traffic accident occurs inside a tunnel (if there is no GPS

signal), the last location will be recorded before entering

the tunnel.

signal, the last read location before signal loss is taken

as the reference point.

operator cancels data traffic for any reason, the

Application will not be functional, and ORYX is not

responsible for the consequences of such a situation.

32.4. PLACEMENT OF MOBILE PHONE INSIDE THE CAR

or lying on the shelf or in a drawer, it will identify the hit,

but the impact strength reading will be imprecise. With

such imprecise data, there is a significant increase in

the risk that accidents will not be registered, or false

alarms will be generated, and ORYX may not be

responsible for any failure to detect a traffic accident.

Mobile phone mounts attached to windscreen (with a

rubber vacuum) are not recommended as there is a

high risk of damage to the smartphone in case of

breakage of glass and the risk it will stop sending the

When the Application is on, the smartphone must

continually process a particular data set and establish

a data connection, which is an additional burden on the

phone battery. If the battery is empty at the time of the

accident, the Application will not be able to work, and

ORYX will not be held responsible for the consequences

of such a situation.

32.6. LISTENING TO MUSIC DURING DRIVING AND

NOISE IN THE VEHICLE

Application to differentiate between a typical sound

image inside a cockpit where music plays from the

sound image of a collision, the music must not be over

90 decibels. If the volume is not reduced, the

Application will continue to function normally, but its full

functionality will be limited in one parameter.

32.7. TALKING DURING DRIVING

When the Application is enabled, the User can call and

receive calls without any restrictions. During the call,

Speed is among the data analyzed by the Application. If

you exceed the speed of 130 km/h, “red light” may

appear on the screen in addition to speed. It's just a

warning to think about reducing speed for your own

safety in road traffic. This warning does not reduce the

application's functionality.

32.9. REST

When an Application detects a driving that lasts longer

than two hours, the Application may warn you to stop

driving to rest for a safe continuation of journey.

London EC3R 7QQ, United Kingdom as the Application

functionalities technical provider, the ORYX contact

center agents and, where appropriate, Emergency

Services (police, firefighters, emergency medical help)

have access to this information. No one under any

circumstances will have access to the data of the last

20 minutes of driving.

driving and other relevant information for the current

able to contact specific persons and inform them about

the occurrence of the event. Thereby, ORYX is entitled,

at its sole discretion, to contact the legal or natural

persons listed in the application on the provided contact

information.

users are advised not to disclose their user name and

password to a third party or to enable access to their

account. If the user independently, knowingly and

SMARTPHONE

is extremely important for that smartphone to be in

flawless condition. To keep the smartphone in function,

it is necessary to handle it as instructed by the

manufacture and to make sure that no mechanical,

thermal, and other shocks occur. For example, if the

smartphone accidentally falls on the floor, it cannot

always be expected that there will not be consequences

for the mechanical and electronic integrity of the device.

smartphone is too often exposed to unnecessary or

intentional shocks, ORYX has the irrevocable right to

disallow the service and disable the User Account. Only

one deliberate throwing of a smartphone to “check” the

sensitivity of the Application is a sufficient reason to

deny the service. The Application is sufficiently

“sensitive” to reliably distinguish the situation in which

the smartphone accidentally fell on the floor of the car

from the situation where the smartphone was

deliberately thrown to the floor or to some other firm

obstacle.

LIABILITY

provided that the Application detects danger and

possible traffic accident successfully and in time and

with the condition of proper use and fulfillment of all

conditions for the proper functioning of the Application

prescribed by these Terms and Conditions (technical

conditions, proper use of the phone, etc.).

SETTLEMENT OF DISPUTES

interpretation, application or execution of these General

VALIDITY OF TERMS AND CONDITIONS

force and are applied from February 28, 2019.

are amended or replaced by the new terms and

condition of use.

to modify or update these Terms and Conditions at any

publication of the changes will represent your

acceptance of the changed Terms and Conditions.

February 28, 2019